15 April 2026
Privacy Policy
Privacy Policy
Last Updated: 15 April 2026
Trepodotai Inc. (“we,” “us,” “our,” or “Trepo”) offers a connected device that lives on your fridge and keeps track of what food you have, what's expiring, and how you're eating.
We want you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes how we handle personal information that we collect through our device, mobile applications, websites, and any other online or offline services that link to this Privacy Policy (collectively, the “Services”).
HOW TREPO WORKS
Trepo uses a camera to scan groceries and other similar items you may place in front of the camera. It also has a microphone you can talk to—for example, to ask Trepo to record your request for a meal plan or healthy meal recommendations. Trepo uses this information to provide insights such as nutrition details and dietary recommendations.
Trepo primarily collects information based on your interactions with the device and Services. We may also automatically collect certain information about your device and usage of the Services, as described below. If Trepo captures an image of a person’s face, we take steps designed to delete or avoid storing such images
MOBILE APPLICATION PERMISSIONS
When you use our mobile applications, we may request access to certain features of your device, such as the camera, microphone, notifications, and storage. We use these permissions solely to provide and improve the functionality of the Services. You can control these permissions through your device settings.
PERSONAL INFORMATION WE COLLECT
Here’s how we collect personal information in providing our Services.
Personal information we receive from you | |
|---|---|
Data Categories | Examples |
Contact Details | First and last name, email address, telephone number, and shipping address. |
Account Information | Username and password. |
Audio Details | Audio you choose to speak into the device’s microphone. Depending on how you choose to use the device, this may include things like grocery lists, requests for meal plans, questions about nutrition to support your personal goals, or other information you ask the device to record. Audio inputs may be processed by third-party service providers to provide requested functionality, such as generating responses or recommendations. |
Image Details | Images captured by the device’s scanner. Depending on how you choose to use the device, these may include images of groceries or other items you scan. If the device inadvertently captures an image of your face, that image is deleted from our systems. |
Payment Information | Payment card information, bank account information and other billing details you provide to order the device or sign up for a subscription. This information may be processed by our payment service providers, which may handle your payment information in accordance with their own privacy policies. |
Preferences | Language, interests, and other feedback/preferences that you might express during your use of our Services. |
Marketing Data | Choices regarding our marketing displayed or provided to you, and preferred methods of receiving such promotional communication. |
Relationship Information | Purchases you’ve made through the Services, details of your communications with us, and details of your claims, complaints, and queries in general. |
Personal information collected automatically through your use of our Services | |
Data Categories | Examples |
Online Activity Data | Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. |
Device Information | Your device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information. |
We use the following tools for automatic data collection | |
Cookies | Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, conduct analytics, and personalize your experience. We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html. |
Local Storage Technologies | These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. |
Pixel Tags | Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. |
Other sources from which we collect personal information | |
Social Media | Information we collect from social media sites may include details such as profile pictures, social media account ID, and other public social media profile information. |
Single Sign-On (SSO) | If you sign in via a third-party identity provider, we receive basic profile information for authentication and account provisioning. |
Other Third Parties | We may collect information from sources such as publicly available databases, marketing partners, and third-party providers. |
HOW WE USE PERSONAL INFORMATION
Here’s an overview of how we use personal information in providing our Services.
Purposes | Examples |
Administering the Services | We may use your personal information to provide the Services to you, including arranging access to your account, responding to your inquiries, fulfilling your requests, and sending you administrative information such as agreements to provide the Services and changes to our terms, conditions, and policies. |
Operations and General Business | We may use your personal information when we conduct our operations (such as troubleshooting, diagnostic testing, performance analyses of our systems and Services, testing of new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data) and to facilitate mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions). |
Marketing | We may use your personal information to send you updates that we think may be of interest to you. We may send marketing messages through mail, email, and text message. |
Push Notifications | We may use your information to send you push notifications through our mobile applications, such as alerts, reminders, or updates. You can control push notifications through your device settings. |
Relationship Building and Engagement | We may use your personal information to respond to any posts on our social media pages and to conduct other user relationship building activities. |
Personalizing Our Services | We may use your personal information to personalize our interactions with you and to provide you with information and/or offers tailored to your interests, such as delivering content that we believe will be relevant and interesting to you. |
Improving and Developing Our Services | We may use your personal information to conduct data analysis, to monitor and analyze use of the Services, to use data analytics to improve the efficiency of our Services, to develop new features, to enhance, improve, repair, maintain, or modify our Services, to identify usage trends, to understand which parts of our Services are most interesting to users, to determine the effectiveness of our promotional campaigns, and for other similar purposes. |
Aggregation and/or Anonymization | We may anonymize and aggregate personal information that does not identify you or another individual and use and share such data for our own business purposes. |
Security and Fraud Prevention | We may use your personal information to conduct audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements, to monitor for and prevent fraud, and for security purposes, including maintaining system security. |
Legal and Compliance | We may use your personal information to fulfill our legal and compliance-related obligations, including complying with applicable laws, complying with legal processes, responding to requests from public and government authorities, meeting national security or law enforcement requirements, complying with requirements set by industry-specific supervisory bodies, enforcing our terms and conditions and standards, protecting our operations, protecting the rights, privacy, or property of our business, responding to auditors, pursuing available legal remedies, making insurance claims, defending claims, and limiting the damages that we may sustain. |
HOW WE DISCLOSE PERSONAL INFORMATION
Here are the types of entities to which we may disclose personal information in providing the Services.
Service Providers | We use service providers that provide hosting, information technology, customer support, payment processing, email and communications delivery, and analytics services for the purposes listed above. |
Professional Advisors | We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business. |
Authorities and Others | If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose personal information to law enforcement, public, regulatory, and government authorities, courts, or other entities that obtain valid subpoenas. |
Other Online Services | When you interact with us, you may choose to share information and content on our social media pages and other online services. |
Business Transferees | We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). |
Sale of Personal Information and Aggregated Data | We do not sell your personal information. We may use, disclose, or sell aggregated or deidentified data that does not reasonably identify you for our business purposes. |
SECURITY
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
MARKETING CHOICES
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message or by contacting us by email at hello@trepo.ai.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
PRIVACY RIGHTS REQUESTS
We offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information:
Information about how we have collected, used, and disclosed personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
Correction of personal information that is inaccurate or out of date.
Deletion of personal information that we no longer need to provide the Services or for other lawful purposes.
To make a request, please contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law.
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase, you may not be able to change or delete the personal information provided until after the completion of such purchase). Further, certain personal information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.
RETENTION PERIOD
We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.
THIRD-PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which our Services link. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us or by our affiliates.
THIRD-PARTY PAYMENT SERVICE
The Services may provide functionality allowing you to make payments to us using third-party payment services. When you use such a service to make a payment, your personal information will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use, and disclosure of your personal information.
USE OF THE SERVICES BY MINORS
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you have reason to believe that a child under the age of 18 has provided personal information to us through the Services, please contact us.
UPDATES TO THIS PRIVACY POLICY
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us. You can reach us at hello@trepo.ai.